Northumbrian Medical Supplies is committed to maintaining the confidentiality of anyone using our website. The information which you provide to us upon registration will only ever be used to identify you as an account holder so you may place orders online, and so we may manage your account to allow those orders to be delivered. Similarly if you choose not to register with us, any delivery details will only ever be used to fulfill your order. We will never give or sell your confidential registration or other details to any third party.

When you register on our website we will add a cookie to your computer to enable us to identify you more quickly when you return to the site. The cookie does not contain any details such as your name, address, credit or debit card information.

If you select Remember Me under the login box, you will not have to re-enter you email address or account number when you return to our site, you will only need to enter your password. This functionality is purely for ease of use of the site.

If you are not an account holder, you will need to pay for your goods upon checkout. In order to facilitate this we use Protx Secure Payment System for all credit/debit card transactions.

The Protx system checks that the name and address provided by the customer matches the details registered to the card. Please use the billing name and address of the credit/debit card holder.